MacAllister

Technician - SITECH Field

Posted Date 2 months ago(2/11/2020 12:00 AM)
Job ID
2020-3405
# of Openings
1
Job Location(s)
US-IN-Indianapolis
Category
Technician
Shift
1st
Type
Regular Full-Time

Overview

This position is primarily responsible for the repair and service in the field of all Construction Technology which includes various Caterpillar and/or Trimble Construction Machine Control and Guidance equipment.

Responsibilities

Primary Responsibilities:

  • Diagnose and repair construction technology equipment, with emphasis on Laser, GPS, and Robotic controls
  • Prepare accurate estimates for customer repairs
  • Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
  • Maintain customer satisfaction by ensuring customer needs and deadlines are met
  • Complete all scheduled repairs in a safe and efficient manner
  • Assist with Operator Training
  • Adheres to all safety rules and maintains quality housekeeping in work area

 

Occasional/Other Responsibilities:

  • Assist with ordering parts and organizing the parts warehouse
  • Attend Trimble and Cat Equipment training
  • Data entry as required

 

Supervisory Responsibilities:

  • No formal responsibility for supervising others

Qualifications

Position Requirements

 

Required:

  • High School diploma or GED or equivalent work experience
  • Valid Driver’s License

 

Preferred:

  • 2 years or more experience with Heavy Equipment Technology
  • Trimble and/or Spectra Precision Technology training
  • Training with lasers and electronic technology

 

 

Knowledge, Skills, And Abilities

 

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Strong communication skills, including verbal, written and listening skills.
  • Strong multitasking abilities, detail-oriented and self-motivated
  • Excellent customer service skills
  • Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
  • Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn Trimble/CAT/MacAllister/Michigan Cat systems
  • Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment.
  • Ability to work in a fast-paced, high-pressure, deadline driven environment.

 

Physical Requirements of Position:

  • Occasional confined sitting (at computer, in car, etc.)
  • Occasional non-confined sitting (able to move about at will.)
  • Frequent standing or walking
  • Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination
  • Frequent repeated bending, crouching, stretching, up and down stairs, or crawling
  • Frequent unaided lifting of objects up to 20 pounds
  • Frequent communication with other individuals. Must be able to exchange accurate information when speaking with customers, coworkers, and/or vendors
  • Frequent use of near and far vision acuity. Must be able to identify objects within two feet or less and at a distance of 20 feet.

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