MacAllister

  • Technician - Rental Services Class C - Michigan

    Posted Date 1 week ago(11/8/2019 12:20 PM)
    Job ID
    2019-3302
    # of Openings
    1
    Job Location(s)
    US-MI-Brownstown
    Category
    Technician
    Shift
    1st
    Type
    Union
  • Overview

    Technician performs mechanical services on new and used equipment in the service shop area. Position is responsible for testing, repairing and rebuilding equipment. Additional responsibilities include; writing service reports, assigning time to jobs and adhering to all safety regulations.  Technician is also responsible for housekeeping (5S) and properly maintaining company issued tools and equipment.

    Responsibilities

    • Adheres to all safety rules and maintains good housekeeping (5S) in shop area.
    • Diagnoses and repairs equipment in the service shop.
    • Completes all required reporting for service time in an accurate and efficiently; this includes writing service reports, properly allocating time to each job, and tracking parts charged and parts returned.
    • Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible.
    • Maintains company issued equipment and tools, keeping them in good working order.

    Qualifications

    • Knowledge, skills and abilities typically acquired through a high school education or equivalent. Technical background provided through a vocational school with studies in diesel equipment repair.
    • Two to four years’ mechanical experience with heavy equipment. Strong working knowledge of hydraulics, power train and electrical systems.
    • Solid understanding of work area metrics, takes responsibility for improving metrics and results. Applies initiative, demonstrating a “self starting” ability to daily work and proactively making improvements to the work process.
    • Exhibits good problem solving skills; is able to identify problems, solicit other’s opinions and offer valid solutions. Interprets and applies policies, procedures and guidelines.
    • Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests.
    • Is able to project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates and customers.
    • Is able to operate industry specific PC and main frame programs with a basic understanding of MS Word, Excel and data base systems.
    • The ability to work over time and weekends.

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