MacAllister

  • Technician - Truck and Bus Field

    Posted Date 4 weeks ago(10/21/2019 8:00 PM)
    Job ID
    2019-3245
    # of Openings
    1
    Job Location(s)
    US-IN-Indianapolis
    Category
    Technician
    Shift
    1st
    Type
    Regular Full-Time
  • Overview

    This position is responsible for troubleshooting and performing on-site, truck and/or bus repair jobs.

    Responsibilities

    Primary Responsibilities:

    • Performs scheduled services and repairs on truck or buses (engines, drivetrain, chassis, electrical systems) in the field using proper tools and procedures
    • Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
    • Maintain customer satisfaction by ensuring customer needs and deadlines are met
    • Complete all scheduled repairs in a safe and efficient manner
    • Follow all safety and contamination control rules and regulations
    • Adheres to all safety rules and maintains quality housekeeping in work area
    • Maintain company issued equipment and vehicle per company policy

     

    Supervisory Responsibilities:

    • No formal responsibility for supervising others

    Qualifications

    Position Requirements

     

    Required:

    • High School diploma or GED or equivalent work experience
    • 3 years or more of mechanical experience with diesel engines and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
    • Valid Driver’s License

     

    Preferred:

    • 5 years or more experience with diesel engines (Caterpillar or Cummings is a plus) and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
    • Medium Duty Cummings Engine Certification
    • Chauffer’s License or ability to obtain one within 6 months of employment

     

    Knowledge, Skills, And Abilities

    The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    • Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
    • Strong communication skills, including verbal, written and listening skills.
    • Strong multitasking abilities, detail-oriented and self-motivated
    • Excellent customer service skills
    • Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
    • Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
    • Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
    • Ability to work in a fast-paced, high-pressure, deadline driven environment
    • Ability to work overtime and weekends as needed

     

    Physical Requirements of Position:

     

    • Occasional confined sitting (at computer, in car, etc.)
    • Occasional non-confined sitting (able to move about at will.)
    • Frequent standing or walking
    • Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination
    • Frequent repeated bending, crouching, stretching, up and down stairs, or crawling
    • Frequent unaided lifting of objects up to 20 pounds; Occasional unaided lifting of objects up to 75 pounds
    • Occasional working at heights (such as scaffolding, rooftops, or ladders)
    • Frequent communication with other individuals. Must be able to able to exchange accurate information when speaking with customers, coworkers, and/or vendors
    • Frequent use of near and far vision acuity. Must be able to identify objects within two feet or less and at a distance of 20 feet.

     

     

    Work Environment of Position

     

    Frequent exposure to:

    • Extreme cold (below 32 degrees)
    • Extreme heat (above 100 degrees)
    • Noise (need to shout in order to be heard)
    • Vibrations (exposure to oscillating movements of the extremities or whole body)
    • Air particles (Dust, gas, fumes, steam, chemicals, and etc)
    • Outside weather conditions
    • High voltage system
    • Walking or standing on uneven ground (gravel, rocks, mounds)
    • Moving mechanical parts machinery (fork-lifts, tractors, mowers)
    • Wearing protective equipment (respirator, mask, earplugs, gloves, eyewear, etc.)

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